渔美好™ Smart Apps Privacy Policy

1. Scope

This Policy covers:

• The 渔美好™ Smart Apps website (including zhym.cc and related paths);
• Our desktop applications (e.g. Clock Learning Desktop, Grid Drawing Desktop);
• Our mobile apps and custom software we deliver;
• Backend services needed for licensing, updates, and customer support.

If a specific product has its own privacy notice that conflicts with this Policy, the product-specific notice prevails.

2. Information We Collect

We follow a minimum-necessary approach and only process information required for our Services.

2.1 Website inquiries

When you submit our contact form, we may collect what you provide: name, phone or email, request type, description, and language preference. We use this to respond and follow up on business inquiries, and may store it in our business database.

2.2 Desktop and mobile apps

Our apps do not include third-party ads and do not collect or upload unrelated personal content such as your documents, detailed learning logs, contacts, or photo libraries.

Apps may communicate with our servers only when necessary, for example:

• License verification — to validate authorized use (e.g. activation or device checks);
• Software updates — to check for new versions (may include basic version info);
• Features you explicitly use online — if any, as described in the product.

Beyond these cases, we do not proactively report personally identifiable information.

2.3 Logs and technical data

When you visit our website or use online features, servers or hosting providers may log IP address, browser type, access time, and request paths for security, troubleshooting, and statistics. Such data usually cannot identify you alone.

3. How We Use Information

We may use collected information to:

• Provide, maintain, and improve the Services;
• Handle licensing, updates, and customer support;
• Respond to inquiries and fulfill contracts;
• Protect security and prevent abuse;
• Comply with applicable laws.

We do not use your personal information for unrelated marketing, and we do not sell your personal information.

4. Cookies and Similar Technologies

Our site is primarily static with form submission. We generally do not use tracking cookies. If we later use cookies or local storage (e.g. language preference), we will notify you appropriately; you may manage or clear them in your browser.

5. Storage and Retention

We store business data within the People’s Republic of China where applicable (or take required safeguards when using overseas cloud services). We retain information only as long as needed for the purposes in this Policy; some records (e.g. contracts) may be kept longer as required by law. After retention periods, we delete or anonymize data.

6. Sharing and Disclosure

We do not sell your personal information. We may share data only when:

• Service providers — e.g. cloud hosting, databases, or notification tools (such as enterprise messaging for new inquiries), under our instructions;
• Legal requirements — when required by law, litigation, or competent authorities;
• With your consent — in other cases where you have clearly agreed.

If apps are distributed through app stores, those platforms may collect data under their own policies.

7. Security

We use reasonable safeguards (access control, encryption in transit where appropriate, permission management) to protect your information. No method of transmission over the Internet is completely secure.

8. Your Rights

Where applicable law allows, you may:

• Access or correct personal information we hold about you;
• Request deletion when no longer necessary (subject to legal exceptions);
• Withdraw consent (without affecting prior processing based on consent);
• Contact us with questions or complaints about processing.

Contact us using the details below; we will respond within a reasonable time.

9. Children

Some of our education software may be used by children with parents or guardians. If you are a minor, please use the Services with guardian guidance. If a guardian believes we collected a child’s information without consent, please contact us and we will handle it as required by law.

10. Changes to This Policy

We may update this Policy from time to time. For material changes, we will provide notice on our website or by other appropriate means. The updated Policy takes effect when published. Continued use of the Services means you accept the updated Policy.

11. Contact Us

For questions about this Policy or your personal information:

• Company: Zhuhai Xiaoqing Technology Co., Ltd
• Brand: 渔美好™ Smart Apps
• Email: hello@zhym.cc
• Website: https://zhym.cc/